Refund policy

At Phillip Essentials, your satisfaction is our priority. Please read our policy carefully before purchasing.

All Sales on Consumable Products Are Final Due to the nature of our products (sleep gummies and other ingestible wellness items), we are unable to accept returns for health and safety reasons. This is standard practice for consumable goods.

Damaged or Defective Items If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery at [your email] with your order number and a photo of the issue. We'll make it right with a replacement or full refund — no return required.

Non-Delivery If your package is lost in transit, reach out within 30 days of your order date and we'll investigate and resolve it promptly.

Refund Processing Approved refunds are issued to your original payment method within 5–10 business days.